Hello!
I bought the template some months ago, but from time to time a message "Your 7 days Trial has ended!"continues to appear on my site
Why is this happening?
Here are the screenshots:
https://yadi.sk/i/wBC98wuC3JMuFU
<blockquote>https://4.downloader.disk.yandex.ru/preview/7b571465d329afecd0cefca50b4f44a7f240f07c2ccdc718004bd17cc20ad301/inf/nmAysBBgXPArfIMp9qUZQjDmSzluMgNJKuS1lesULS2ds6QU_di_gUF6-9HtpKm3eoGTWJYGf_QQ9KuUwwg8zQ%3D%3D?uid=0&filename=2017-05-20%2023-29-30%20%D0%A1%D0%BA%D1%80%D0%B8%D0%BD%D1%88%D0%BE%D1%82%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0.png&disposition=inline&hash=&limit=0&content_type=image%2Fpng&tknv=v2&size=XXL&crop=0</blockquote>
<blockquote>https://3.downloader.disk.yandex.ru/preview/e686a6a6097b082052ccc8a607a61fc921d154789fa0c41847a7d239e6616064/inf/nmAysBBgXPArfIMp9qUZQuaHhs-x-wD_dmOh-fWs7rR1NWKJ-4XfD7AW_gz13rpgo_EBtsLWn6dYfzwJBz5kFg%3D%3D?uid=0&filename=2017-05-20%2023-33-31%20%D0%A1%D0%BA%D1%80%D0%B8%D0%BD%D1%88%D0%BE%D1%82%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0.png&disposition=inline&hash=&limit=0&content_type=image%2Fpng&tknv=v2&size=XXL&crop=0</blockquote>
Responses (3)
  • Accepted Answer

    Monday, May 22 2017, 05:32 PM - #Permalink
    Hello,

    Do you have the template still active on one of the other 2 domains?
    If so, please uninstall the template there.

    if you wish to have a testing or development domain, please install it on a subdomain like so:

    statusproject.ru/test
    or
    statusproject.ru/development

    This way the License key will work on both domain and subdomain.



    Our License key can remain active only on 1-domain.
    if you install it on another one, it will try to deactivate on the current domain, and activate on the other one.

    if you still have the old one, any time you check the domain, the License key tries to activate there and deactivate on any other domains.

    Let me know if this clarifies the issue.
    Check out the other domains and uninstall the template from there.

    Awaiting your results,
    Regards
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, May 23 2017, 12:14 AM - #Permalink
    Enis wrote:

    Hello,

    Do you have the template still active on one of the other 2 domains?
    If so, please uninstall the template there.

    if you wish to have a testing or development domain, please install it on a subdomain like so:

    statusproject.ru/test
    or
    statusproject.ru/development

    This way the License key will work on both domain and subdomain.



    Our License key can remain active only on 1-domain.
    if you install it on another one, it will try to deactivate on the current domain, and activate on the other one.

    if you still have the old one, any time you check the domain, the License key tries to activate there and deactivate on any other domains.

    Let me know if this clarifies the issue.
    Check out the other domains and uninstall the template from there.

    Awaiting your results,
    Regards

    No, the site is located only on the domain http://statusproject.ru
    The other two domains are old, I will decide their future fate later.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, May 23 2017, 05:41 PM - #Permalink
    Hello,

    So I see the Template is active here:
    http://ac-status.ru/index.php/en/

    And here:
    http://www.statusproject.ru/index.php/en/


    When I open this site:
    http://ac-status.ru/index.php/en/
    This one deactivates: http://www.statusproject.ru/index.php/en/

    When I open this site:
    http://www.statusproject.ru/index.php/en/
    This one deactivates: http://ac-status.ru/index.php/en/


    As explained above, you can not have both domains active on the same template with the Same License Key.
    If your active domain is: http://www.statusproject.ru/index.php/en/
    Please deactivate the template from: http://ac-status.ru/index.php/en/

    If you are pointing this second domain to the first one, please use a redirection instead.
    So if a user types: http://ac-status.ru/index.php/en/ => Redirect them to: http://www.statusproject.ru/index.php/en/
    This works as well.

    Check this out and let me know how it goes,
    Regards
    The reply is currently minimized Show
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