I am using this template with HikaShop, but after joomla upgrade yesterday I have lost layout consistency. Any chance to fix this one?

Accepted Answer

Friday, May 05 2017, 08:55 PM - #Permalink

Your account e-mail is not valid, and Developers can't reach you.

I have PM-ed you the e-mail we have for you.
Please check if there are any typos, or provide a valid e-mail address.

Awaiting your response,
The reply is currently minimized Show
Responses (7)
  • Accepted Answer

    Thursday, April 27 2017, 05:56 PM - #Permalink

    Which Template is it?

    Can you post your website so we can check it out?

    Let me know,
    The reply is currently minimized Show
  • Accepted Answer

    Monday, May 01 2017, 11:35 PM - #Permalink
    I am using IT TrendyShop. I managed to sort out some HikaShop columns issues, but still have some problems with Facebook plugin and IceCarousel, where it is displaying all pics instead shifting them from let to right or something.
    My website is skalarki-electronics.eu

    BTW. Any chance for new template HikaShop based. I would like to refresh my website.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, May 02 2017, 05:48 PM - #Permalink

    I am investigating the issue.
    I will test out a new package, and let you know.

    I will also communicate with the developers.

    As for a new Template,
    At the moment, I have no information.
    I can safely assume that there are no templates planned for the Hikashop Component in the few coming months.
    In any case, I have informed management about your request, and hopefully it will be considered.

    I will let you know again on the Hikashop issue,
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, May 02 2017, 07:16 PM - #Permalink

    Testing out the Clone Package on this test-domain on CloudAccess:

    You can check out the back-end yourself:
    Username: Administrator
    Password: Administrator

    I have installed the original "Clone Package" as downloaded from our Downloads Area.
    Upgrade Joomla to 3.7.
    Server running on PHP 7.0.13.

    Hikashop, as provisioned by the Clone Package, is currently on 2.2.3

    As you can see, there are no issues on the front-end.
    I do believe you may have upgraded to the latest Hikashop 3.x.
    Unfortunately, this Template does not support the latest release.

    I have opened a request with Hikashop to provide their latest HikaShop 2.6.4.
    I will test-upgrade to this version, and I believe everything will keep working correctly.

    As for the Hikashop version 3.x, IT_Trendyshop will not be receiving further updates to support it.

    I will notify you again once I have confirmed if there are any issues on HikaShop 2.6.4.

    Let me know for anything else in the mean-time,
    The reply is currently minimized Show
  • Accepted Answer

    Wednesday, May 03 2017, 09:11 PM - #Permalink

    Just writing back to confirm:
    Starting from the current Clone Package
    Updated to Joomla 3.7
    Updated to Hikashop 2.6.4
    Server running on PHP 7.0.13

    Everything is running smoothly, as you can check yourself on the provided link.

    Outside of this, as reported, we do not support the latest release of Hikashop 3 with this Template.

    Let me know if there is anything else on the matter I can help you with,
    The reply is currently minimized Show
  • Accepted Answer

    Friday, May 05 2017, 11:50 AM - #Permalink
    Hi Enis
    I know, that in previous version of HikaShop all was working fine. However asking to do downgrade is rather funny ... Developers releasing new versions not for fun, but for the reason. 99% is related to bugs and security issues, so asking me for downgrade - again is not an option.
    In the meantime I managed to sort out columns issue which was related to .css. I had to edit one line only!

    But remaining problems: Facebook plugin and Ice carousel should be easy to fix as well. I am really surprised, that so small tweaks can't be done on existing template. I am sure I am not only one using this template.

    Regarding new HikaShop template. I would be really interested and maybe we can get in touch and do it as custom order for me...
    The reply is currently minimized Show
  • Accepted Answer

    Friday, May 05 2017, 06:41 PM - #Permalink

    I am sorry, but I have consulted with management, and I was told that this template will not be supporting Hikashop Version 3.x.
    So the Carousel can not be fixed, unless you hire our developers to fix it for Hikashop 3.x specifically.

    As for your Facebook issue.
    It seems the Shortcode is indeed broken.
    Unfortunately, this as well is not supported any longer.
    A replacement for this is quite simple. I can help you include this on your website directly:
    Let me know if you would like this alternative.

    As for your request.
    I have opened a Ticket with our Developers to contact you on Developing a Custom Build Website for you, supporting Hikashop Version 3.x.
    They will contact you on your IceTheme Account e-mail directly.

    Let me know on the facebook issue above, or anything else,
    The reply is currently minimized Show
Your Reply

Start your 7 days Free Trial Today!