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IT TheLodge 2 We are proud to announce the release of our January 2012 Premium Joomla Template IT TheLodge 2
A complete hotel based template that accepts instantly your website bookings, even through PayPal..

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For faster support read here:
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TOPIC: For faster support read here:
For faster support read here: 1 Year, 11 Months ago #10095
Please read trough this post before you post your support questions:

Since Joomla have more than 2000 extensions for use it is quite normal that you will notice some bugs when have installed any 3rd party extensions.
Same with different hosting providers, they all have different setup which can result in error messages or limited functionality, both from Joomla itself or a 3rd part extension or template.

We are after giving you the best support we can do and for us to help you we would like you to help us the best you can:)

During the time here, there most used questions would be:
What is your site url?
Do you have any 3rd party extension installed?
Have you done any modifications to the template?

So instead of repeat the same questions over and over again, the following post formula would be wise to use:


- What is your site url?(If you dont want to post it in the forum, you can use the contact us link at top and send us the info and link to your post so we easier can follow up)

- Have you done any modifications to the template?

- Can you list all 3rd party extensions you have installed?

- Who is your hosting provider?

- Which Joomla version are you using?

- Did you use the Cloner installer or is this installed on an exicting site?

- Is this error in all browers? If no, post the specific browsers you have this issue in.

- Describe the errors you have as good as you can?


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Menalto
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oopsit_v2 joomlasupport@gmail.com
Last Edit: 2010/02/16 17:24 By Menalto.
Need an rockstar Joomla developer on board? Send me an email, Skype me or Google Talk me if interested.I am available.
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Re:For faster support read here: 1 Year, 10 Months ago #10863
The latest templates have two subforums now: Solved Treads and Bug Tracker.

If you have a issue with the template you might find the solution in the solved area for the specific template.


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Menalto
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oopsit_v2 joomlasupport@gmail.com
Need an rockstar Joomla developer on board? Send me an email, Skype me or Google Talk me if interested.I am available.
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Re:For faster support read here: 1 Year, 10 Months ago #10868
Please make sure you READ the 3rd party extension help/forums before you ask here, lots of questions have already been answered there .


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Chris B
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